Return Policy

Norvyn Return Policy

At Norvyn, we want you to love your purchase. If you are not fully satisfied, we’re here to help.

Returns

• You may return your item(s) within 30 days of delivery for a full refund or exchange.

• Items must be unused, in original packaging, and in the same condition as received.

• Proof of purchase (order confirmation or receipt) is required.

Non-Returnable Items

• Gift cards and final sale items are not eligible for return.

• Products damaged due to misuse or not in their original condition will not be accepted.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed back to your original payment method within 5–10 business days.

Exchanges

• If you received a defective or damaged product, we’ll gladly exchange it for the same item.

Return Shipping

• Customers are responsible for paying return shipping costs unless the product arrived damaged or incorrect.

• We recommend using a trackable shipping service to ensure your return is received.

Contact Us

If you have any questions about our return policy, please reach out at norvynteam@gmail.com